OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
178 ratings and 111 comments received in the last 90 days.
06 April 2024
The staff are friendly and helpful, Jack especially, he was honest and funny too, helping us through every step.
04 April 2024
Kyle was friendly, informative and helpful
28 March 2024
Unable to get options I required on the free insurance because I was told I must pay monthly
21 March 2024
Quick, efficient and very helpful
21 March 2024
Everything was perfect and they looked after every aspect
12 March 2024
The sales team took me seriously from the point of demonstration. The final handover was made special, and I thank them very much for that. They made a great deal of effort to make it a special day.
11 March 2024
It was absolutely amazing experience at the Mini Centre, very professional and friendly staff with great approach to the client.
09 March 2024
Everyone was very pleasant and helpful, nothing seemed to be be too much trouble. My car was waiting under it's cover in the showroom behind Jack's desk when we were finishing the final paperwork
08 March 2024
Very courteous staff, able to answer any questions I had. This is my second new car from this dealership.
25 April 2024
It was easy and your system to allow customers to arrive early and wait in your showroom for 1.5 hours was just what I wanted. Even the coffee was good. The handover of the car back to me was polite informative and helpful - 5 stars.
24 April 2024
Service overpriced compared to competitors
24 April 2024
Everyone we met was really helpful, Andy was friendly on the day of handover and Kevin helped us with the finance side of things on Lewis' day off.
22 April 2024
Work was carried out in a swift and professional manner. Staff are friendly and knowledgeable. I received a video of the work which provided me with assurance as to its quality.
20 April 2024
Explained the issue that they'd found and the options, risk. Carried out the work and were able to complete it without the worst case happening. Kept informed of progress.
20 April 2024
Service was of a good standard and no issue with mechanics
19 April 2024
Staff were friendly
18 April 2024
Quick service, helpful staff. Liked the personal video from the service engineer.
15 April 2024
I was kept well informed on the progress of my car
15 April 2024
Staff were helpful and accommodated my prearranged plans
13 April 2024
Kyle was great