OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
217 ratings and 128 comments received in the last 90 days.
08 August 2024
Very professional
01 August 2024
Great service from the team at Wollaston
29 July 2024
Full support in how to operate the mini systems and instructions given with patience and fun
16 July 2024
I am completely satisfied with my experience with mini and happy to recommend to others
10 July 2024
Good communication
08 July 2024
Really helpful and friendly staff.
07 July 2024
One word Debbie
04 July 2024
Regularly updated on progress of the car's arrival and clear instructions of what I needed to do at each stage.
03 July 2024
Friendly associate, kept up to date with progress and excellent collection experience.
14 September 2024
Fabulous as always! Nothing is ever a problem. Nickola is an absolute star!
13 September 2024
The service experience from 'back office'/garage left a lot to be desired on the day. But this was made up for by Nickola who was amazing.
10 September 2024
As always fantastic service, everyone is friendly and professional. Never feel like you're just a number. Whenever additional work is identified urgency is always clearly explained, never any pressure, more than happy to answer questions.
10 September 2024
Problem was resolved.
09 September 2024
Staff are amazing and so helpful
09 September 2024
Really like having a car wash and clean!
09 September 2024
Ticked all the boxes.
09 September 2024
nice temporary facilities staff very helpful and friendly.
08 September 2024
Staff were ready for my arrival - process explained fully and I was informed as soon as my car was ready
08 September 2024
Quick and easy, communicated with me in all regards
22 August 2024
Good communication and on time delivery