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Customer Reviews.

service

5

Clean modern showroom and service centre, friendly engaging stafg

12 October 2017

sales

5

Helpful, friendly knowledgeable staff

10 October 2017

sales

5

Great customer service received from start to finish

10 October 2017

sales

5

Gareth Eaton was our salesperson who did a great job in advising us what model in the mini range we wanted.He was professional in every way, called us the next day to check if there was anything else he could do. The dealership also looked good.

10 October 2017

service

5

Did what they said they would

10 October 2017

sales

5

Good Customer Service & Helpful staff

10 October 2017

sales

5

Very good service from Andrew who saw me all the way through the process

10 October 2017

sales

5

My mini is as expected feels good quality. Sales staff attentive and good knowledge of car.

10 October 2017

sales

5

Generally looked after us very Well.

10 October 2017

service

2

When I rang Wollaston motors direct when the problem arose they were unable to book me in and could not offer me any service booking for a full week even though the fault, according to the manual, required attention as soon as possible.

06 October 2017

sales

5

Arrived on time and all the paperwork was completed efficiently.

06 October 2017

service

5

Everything happened just as I had hoped and was promised

05 October 2017

service

5

No issues.

05 October 2017

sales

5

Found the car we wanted, very professional salesman.

04 October 2017

service

5

My mini is always cleaned when I fetch it

04 October 2017

sales

5

I was kept up to date all the time and Member of staff was willing to help all the time

04 October 2017

service

5

Wollaston Motors were efficient and very helpful and my car was ready in the time set they gave me for the service. The staff are friendly and easy to talk to.

03 October 2017

sales

5

AS ABOVE

03 October 2017

service

5

I loved the whole experience with the text and video, I had a bulge on my front passenger side not noticeable until it was pointed out and marked.

03 October 2017

sales

5

The team were fantastic

03 October 2017

sales

5

Outstanding customer service

03 October 2017

sales

5

Nathan was very helpful and friendly

02 October 2017

service

5

Everything went perfectly.

02 October 2017

service

5

Was good

02 October 2017

sales

4

The sales person we dealt with ( Andy Woodhouse) was excellent.

30 September 2017

service

5

Quick to fit me in

29 September 2017

service

5

Pleased with service received

29 September 2017

sales

5

Great service

28 September 2017

sales

4

Delivery was quick just 7 days. Friendly staff and warm welcome

28 September 2017

service

3

The car was pressure washed clean which lifted lacquer on the wheels, I am now in the middle of a responsibility issue between Wollaston (my local dealer) and Sytner High Wycombe (the supplier). I have had the car less than thirty days.

28 September 2017

service

5

As last answer

27 September 2017

sales

5

The sales and finance team have all the information needed there is no tooing and froing to find answers to your questions as they are prepared. The paperwork was all organised when I arrived to collect the car so the transition was seamless.

27 September 2017

service

2.5

Same reasons. Just not great.

26 September 2017

service

5

very professional service

26 September 2017

service

5

Feedback was good, video on car check was informative, staff very helpful and polite

26 September 2017

sales

5

Sales team very attentive and accommodating

26 September 2017

service

5

They care for your car and you make very good connections with the staff, because of their efficiency and helpfulness! I don't think I've ever found such a Good garage before!

26 September 2017

service

5

I was kept fully informed throughout and everything was explained clearly and in detail on collection.

26 September 2017

sales

5

Ditto

26 September 2017

sales

5

same as above

25 September 2017

service

5

Very helpfull staff

23 September 2017

service

5

Hannah, improved my experience and went beyond the extra mile

22 September 2017

sales

5

Communication was good generally but I forgot my driving licence and that delayed things so maybe a quick email couple of days before to remind people that's necessary.

21 September 2017

sales

5

I have given a 4 star rating as i was dealing with a new salesmen who was still learning the ropes, no offence as he conducted himself in a professional manner.

20 September 2017

sales

5

It only took us a couple of hours to make the deal on the day. Andrew Woodhouse allowed us to test drive on our own for nearly an hour which was excellent. With the actual experience we had, it helped us to make a decision to purchase.

19 September 2017

service

4

Pleasant staff and helpful

18 September 2017

service

5

Prompt date and time given, lift home provided, car ready in time, complete with valeting. Staff pleasant and informative.

17 September 2017

sales

5

Andrew took the time to explain the different packages available and came up with a specification that matched my long list of requirements! I was kept up to date with the delivery of my new mini.

17 September 2017

service

3

Felt rushed through with no real breakdown given to me if service - decided to get front brakes pads done elsewhere due to the excessive price quoted only to find that when pads were bring replaced that the rear needed replacing as well!

14 September 2017

service

4

Quick to get me booked in. Colllected and delivered my car. MOT due as well as another service. Just a bit unhappy that yet another service was due as had 2 in as many months and the car is low mileage so feel that I'm always spending at moment