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Customer Reviews.

service

5

Pleasant transaction

09 August 2017

service

5

I've received a video showing they have checked my brakes and tyres

08 August 2017

service

5

Kept informed, don't feel they are trying to pull the wool over me

08 August 2017

sales

5

as above

08 August 2017

sales

5

Absolutely fantastic customer service by Nathan and Darren, who went above and beyond before, during and after the sales process

07 August 2017

service

5

My mini was serviced, washed and hoovered all in good time.

03 August 2017

service

5

Staff were pleasant as always and explained exactly what they had done and what needs checking shortly

02 August 2017

service

5

Becuase Alex Magee helped me through the whole process and made things easier!

01 August 2017

service

3

Unfortunately were unable to locate cause of intermittent vehicle issue

01 August 2017

service

5

Would have been completely satisfied but I had to call to check if my car was going to be ready for collection that afternoon

01 August 2017

service

5

No problems

31 July 2017

service

5

ecause they did what was necessary - efficiently.

28 July 2017

service

3

Again, I am concerned that my vehicle was not safe to leave the service centre.

27 July 2017

service

5

All tasks set were completed within the agreed time scale.

26 July 2017

service

4

Good service and contact from Mini servicing

25 July 2017

service

2

Car went in, they rang & said that they thought it was my brakes. Then apparently it was something to do with my spark plugs!!! Subsequently a week later I can't drive my car because something wrong with the brakes!! car has to go in again??????

22 July 2017

service

5

Faultless attention to detail by extremely courteous staff atWollaston. They were most efficient solving a problem with a door lock.The car was returned valeted and spotless. Andrew Woodhouse took the trouble to ring me later to ensure I was happy.

20 July 2017

sales

5

Nickola Green was fantastic throughout.

18 July 2017

service

5

My car had to be kept at mini for between 7-10 days which wasn't expected but the team kept in contact with me to inform me of what was happening and also arranged for me to have a replacement vehicle very promptly

15 July 2017

sales

5

Friendly helpful staff,. Made delivery a bit special for my birthday which coincided

15 July 2017

sales

5

The Mini arrived well ahead of schedule, and the entire process was quick, efficient and professional.

15 July 2017

sales

5

The whole experience from walking into the showroom in Northampton, to the car handover. We were given several cars to test drive, nothing was too much trouble, and no hassle.

14 July 2017

service

4

Thought the video was excellent

14 July 2017

service

5

As above

14 July 2017

sales

5

because they went above and beyond and got me what I wanted at a very fair price and in double quick time.

11 July 2017

service

5

as above

11 July 2017

sales

2

I was very thrilled at having my new Mini until I went to collect it and then my day went down hill. It had been valeted so they tell me, but on looking round the car in the showroom the polish had been put on but not buffed off in numerous places.

11 July 2017

service

4

As above

11 July 2017

service

4

Easy to deal with

08 July 2017

sales

4.5

The car was not completely ready on pickup and we had to take car back the following week to have GardX applied.

06 July 2017

service

2

As above.

05 July 2017

sales

5

Easy to do business with, returned calls, did what they said they would when they said they would, spent time working out the right solution for me.

05 July 2017

service

5

see above

04 July 2017

service

4

Identified the problem however it took 2 days just to find a puncture

04 July 2017

service

5

Job completed ahead if time

03 July 2017

service

5

Because they did all I asked them to do quickly and efficiently

01 July 2017

sales

5

Very quick turnaround for my new car. Very impressed.

27 June 2017

sales

4

Good communicationExcellent presentation of new car including big red bow!!Also got a beautiful bouquet of flowersThank you

27 June 2017

service

5

Well organised. Waiting in (BMW) was pleasant. Plenty of free drinks. Staff attentive.

26 June 2017

service

5

Just very pleased

26 June 2017

service

5

Completed on time and the car was washed when I collected it.

21 June 2017

service

5

Job done while I waited although they had the booking down as being left all day. And cold drinks, newspaper, and car was cleaned inside and out.

21 June 2017

service

4

Customer service good an time frame clear and stuck to it.

21 June 2017

service

5

They went above and beyond and listened to the difficult situation I had experience at different mini centre

18 June 2017

service

5

Professional staff, quick, easy and efficient.

17 June 2017

service

5

All completed within scheduled time and cleaned my car too!

16 June 2017

service

5

Staff very friendly, helpful & kept me informed on.progress

15 June 2017

service

5

Fixed problem to comfort access

13 June 2017

service

5

Because, it was hassle free from booking my car in to collecting it. It was also lovely and clean on collection

12 June 2017

sales

5

Very professional service, friendly staff and prompt delivery and handover.