OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
133 ratings and 80 comments received in the last 90 days.
07 July 2025
Easy and accommodating
03 July 2025
As the first question could not fault the help and assistance received
03 July 2025
Excellent service
02 July 2025
Helpful, knowledgeable, kind and funny
01 July 2025
Very professional but friendly staff throughout the experience. Especially grateful to both Lewis & Adam who made the buying procedures & inevitable paperwork easy to understand & complete. Lewis explained everything step by step regarding the car.
01 July 2025
Kyle kept me up to date throughout the whole order process and arranged a collection date to suit me. He assisted with every query I had quickly and thoroughly.
24 June 2025
Kyle was brilliant. Answered all of our questions, made the process very easy and smooth and we appreciated not feeling pressured
19 June 2025
Everyone is very friendly, not pushy relaxed atmosphere.
04 June 2025
Jack Coates was super helpful and a pleasure to buy a car through. He was very experienced and no questions have been too silly for him.
07 July 2025
Found the team at Wollaston very professional and welcoming
04 July 2025
work completed on time
03 July 2025
Good service & helpful too
03 July 2025
I was satisfied
01 July 2025
n/a
26 June 2025
Everyone is efficient, but still friendly. Need for extra service that the car only warned me about as I drove in for its annual service was dealt with there and then.
25 June 2025
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22 June 2025
I was kept updated throughout my MOT and received a phone call to let me know when I could collect my car.
17 June 2025
Customer service, and the reception environment was first class.
17 June 2025
The service was completed exactly on time
08 July 2025
Kyle was great , helped me through the purchase.